Terms and Conditions
Last updated:
Introduction
Welcome to QTime. These Terms and Conditions ("Terms") govern your use of our cyberpunk quest gaming services and website. By accessing or using our services, you agree to be bound by these Terms.
Definitions
- "QTime" refers to our company and cyberpunk quest gaming services
- "Services" includes all quest experiences, team building events, and related activities
- "User" refers to any individual or organization using our services
- "Event" refers to any quest gaming experience provided by QTime
- "Equipment" includes VR headsets, mobile devices, and other gaming hardware
Legal Compliance and Regulations
By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. QTime operates in accordance with international compliance requirements to ensure a safe and secure user experience.
User Responsibilities
Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.
Specifically, users must:
- Provide accurate and truthful information when booking services
- Follow all safety instructions provided by our game masters
- Treat equipment and facilities with care and respect
- Respect other participants and maintain appropriate behavior
- Not attempt to damage or interfere with our technology systems
Service Terms and Event Conditions
Our quest gaming services are subject to the following conditions:
- Events must be booked in advance and are subject to availability
- Minimum and maximum participant numbers apply to different event types
- Age restrictions may apply to certain quest experiences
- Health and safety requirements must be met by all participants
- We reserve the right to modify or cancel events due to unforeseen circumstances
Payment Terms
Payment terms for our services include:
- Full payment is required to confirm booking
- Prices are quoted in USD and may be subject to change
- Additional charges may apply for special requirements or equipment
- Payment processing is handled through secure third-party providers
Limitation of Liability
QTime's liability is limited to the maximum extent permitted by law. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from user negligence or misconduct
- Technical failures beyond our reasonable control
Our total liability shall not exceed the amount paid for the specific service in question.
Cancellation and Refund Policy
Cancellation and refund terms:
- Cancellations made 7+ days before the event: Full refund
- Cancellations made 3-6 days before: 50% refund
- Cancellations made less than 3 days before: No refund
- QTime-initiated cancellations: Full refund or rescheduling option
- Weather-related cancellations: Rescheduling or full refund
Intellectual Property
All content, including quest scenarios, game designs, software, and materials used in our services, are the intellectual property of QTime or our licensors. Users may not:
- Copy, reproduce, or distribute our proprietary content
- Reverse engineer our gaming systems or software
- Use our trademarks or branding without permission
- Create derivative works based on our quest designs
Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data in compliance with applicable privacy laws.
Dispute Resolution and Governing Law
In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws of India. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.
We encourage users to contact us directly to resolve any issues before pursuing formal legal action. We are committed to finding amicable solutions to any concerns.
Force Majeure
QTime shall not be liable for any failure to perform due to unforeseen circumstances or events beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or technical failures.
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
Contact Information
For questions or concerns related to our policies, please contact us at [email protected].